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Sureserve Online Academy

Mandatory Courses
Mobile/Field Staff
Office Based Staff
Additional Courses
Adverse Weather Policy Clear Desk and Screen Policy First Aid Intelex Moodle App
Line Managers
Drugs and Alcohol Testing Recruitment Essentials Sexual Harassment
(More Coming Soon)
Resources
The Skills Toolkit Employee Assistance Programme (EAP)
Course search

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Dealing with Customer Complaints

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Dealing with Customer Complaints
Summary

Dealing with Customer Complaints

This is the SESM only complaints management course.

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Norfolk House
13 Southampton Place
London
WC1A 2AJ

For internal training and Academy related queries please contact your Local Academy Champion or Email: ssg.training@sureserve.co.uk.

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Mandatory Courses
- Mobile/Field Staff
- Office Based Staff
Additional Courses
Line Managers
- Drugs and Alcohol Testing
- Recruitment Essentials
- Sexual Harassment
- (More Coming Soon)
Resources
- The Skills Toolkit
- Employee Assistance Programme (EAP)
Course search

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