This course focuses on using the Resident Engagement Platform (REP) for the Citizen contract, which includes additional integrations and slightly different processes.
You’ll learn how to:
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Use the enhanced features specific to the Citizen rollout
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Manage resident interactions efficiently with integrated data
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Follow the updated steps for scheduling, rescheduling, and handling property details
This version reflects the most up-to-date configuration for the Citizen contract as part of its phased rollout.