*NEW - H&S Responsibilities for Office Line Managers

Featured course: No
Estimated duration: 20–30 min
Essential Learning: Yes

*NEW - Equity, Diversity and Inclusion for Managers

Equity, diversity and inclusion are evolving subjects that can feel tricky to navigate. Although most people see the benefits of a diverse and inclusive working environment, many lack the understanding and confidence to be proactive and play a positive role.
 
This course focuses on providing learners with the skills and confidence to not only comply with legal requirements but also to be allies and help make the workplace a more supportive and inclusive environment.
 
Content Warning: This course covers sensitive topics including the Supreme Court ruling, sex and gender, racial inequality, and discrimination. Please engage at your own pace and seek support if needed.
Featured course: No
Estimated duration: 30–45 min
Essential Learning: Yes

*NEW - Inclusive Recruitment

Line managers play a key role when hiring, onboarding and setting up new employees for success.

This course shows line managers how to recruit, interview and onboard a new team member successfully.

Featured course: No
Estimated duration: 45 min – 1 hour
Essential Learning: Yes

*NEW - H&S Responsibilities for Field Line Managers

As a Sureserve line manager, your actions shape the safety culture and legal compliance across every site you oversee. This focused course gives you the tools to confidently manage your health and safety responsibilities, conduct thorough site inspections, and deliver impactful toolbox talks that keep your team safe and informed. Gain the practical know-how to protect your people—and yourself—while supporting Sureserve’s high standards for safety and operational excellence.

Featured course: No
Estimated duration: 30–45 min
Essential Learning: Yes

*NEW - Managing Capability: Essentials for Line Managers

As a Sureserve manager, your ability to recognise and address capability issues is crucial. Unresolved performance problems can impact not just one employee, but your whole team and the wider business. Managing capability fairly and effectively protects team morale, business results, and ensures compliance with legal and company standards.

This session will equip you with the essential knowledge and tools needed to manage capability issues confidently and fairly.

Featured course: No
Estimated duration: 10–20 min
Essential Learning: Yes

Managing Investigations [Coming Soon]

Featured course: No
Essential Learning: Yes

*NEW - Managing Sickness - Essentials for Line Managers

Featured course: No
Estimated duration: 10–20 min
Essential Learning: Yes

*NEW - Managing Probation - Essentials for Line Managers

Featured course: No
Estimated duration: 10–20 min
Essential Learning: Yes

*NEW - Disciplinary & Grievance - Essentials for Line Managers

This session is designed to equip Sureserve line managers with the practical knowledge and skills needed to handle these sensitive processes in line with the Company Handbook and in accordance with the ACAS Code of Practice.

Through clear explanations, real examples, and step-by-step guidance, you’ll gain an awareness of how to conduct investigations, support neurodivergent employees, resolve grievances, and maintain accurate records.

Featured course: No
Estimated duration: 10–20 min
Essential Learning: Yes

*Sexual Harassment - Line Managers

This course is designed to help managers act proactively to prevent sexual harassment in the workplace. You will learn about your legal responsibilities, how to assess risks, and the 'reasonable steps' you can take to prevent sexual harassment.
 
Featured course: No
Estimated duration: 20–30 min
Essential Learning: Yes